Help and contacts
Help us to help you
Fidelity is your first point of contact for most questions about your benefits.
We can help you more efficiently if you keep your personal details up to date – especially your contact details, so we can always get in touch with you.
Managing your records
Update your personal details
This is one of the most important things you can do as a Fund member – see how you can keep your information up to date.
Update your Selected Retirement Date
See how you can update your Selected Retirement Date. This is particularly important if you have DC benefits. (Remember these are built up from contributions and investment returns.)
Your personal details are safe with us
As the Fund Trustees we are “data controllers” under the General Data Protection Regulation (GDPR), a European Union (EU) regulation – you can be confident about giving us your personal details.
Getting in touch
Before you get in touch
Before you contact Fidelity, you should collect together the details you will need.
Contacting Fidelity
Remember you can contact Fidelity at any point.
Getting advice
Getting financial advice
If you would like advice about any aspect of your pension savings, please consider taking independent financial advice.
Other useful organisations
There are a number of external organisations you may find useful when considering your pension provision.